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Store Policies


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Orders are shipped via UPS (United Parcel Service) Ground unless otherwise requested by the customer.  Three day select, Second Day Air, Overnight Air, USPS (United States Postal Service) Express and other means of international delivery services are also available upon request.  When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.  Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


Due to the custom nature of our products, industry trends, and raw material variability, pricing and availability on all items are subject to change or discontinuation at any time and without prior notice.  Current pricing is available on this website or by contacting us and requesting current pricing.

Color Variance

Colors vary based on raw materials, monitor calibration, and ambient lighting.  The color charts or descriptions on this website or in print are representative, but may not be an exact match to the color of the style received.


We want our partners and customers to be entirely joyful with their purchase and strive to provide high quality and uniquely designed millinery products. Due to the specialty nature of our custom made products, we do not offer exchanges or refunds for shipped items.  Sales are final and non-refundable or returnable.

If an item is damaged during transit, we will provide an expedited replacement. To notify us of a damaged item, you may contact us, or simply login to your account, view the order using the "Complete Orders link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail when you can expect to receive the replacement item once we've received the damaged product.

Legal Notice


Information on this web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. The

Mr Song Millinery On-line Store may also make improvements and/or changes in the products, Prices and/or the programs described in this information at any time without notice.


All materials contained in this site and our other sites are protected by United States copyright law. The right to download and store or output the materials on our sites is granted for the user's personal, noncommercial use only, and materials may not be reproduced in any edited form. Any other reproduction, transmission, performance, display, or editing of these materials by any means mechanical or electronic without express written permission of the Company is strictly prohibited. Users wishing to obtain permission to reprint or reproduce any materials appearing on our sites may contact us at:mrsong@mrsongmillinery.com or through our contact page.

Privacy Statement

How we share your information

Except as described in this Statement, Moza Inc. or any other of its subsities will not share the personal information you provide to Moza Inc. with third parties without your permission, unless to: (i) respond to duly authorized information requests of police and governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) help prevent fraud or to enforce or protect the rights and properties of Moza Inc, or its subsidiaries; or (iv) protect the personal safety of Moza Inc. employees and third parties on Moza Inc. property.

Sites covered by this Privacy Statement

This Privacy Statement applies to all Moza Inc., and Mr Song Millinery owned websites and domains and the websites and domains of our wholly owned subsidiaries, except that a privacy policy or statement posted on a Moza Inc. websites specific to a particular Moza Inc. program or service will apply instead of this Privacy Statement.  For the purpose of this Privacy Statement, Moza Inc. and Mr Song Millinery may be used interchangeably and are considered the same entity.

Links to non-Moza Inc. websites

The Moza Inc. website may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Moza Inc. website. Moza Inc. does not control those sites or their privacy practices, which may differ from Moza Inc.'s practices. We do not endorse or make
any representations about third-party websites. The personal data you choose to provide to or that is collected by these third parties is not covered by the Moza Inc. Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information.

Collection of personal information

To serve you better and understand your needs and interests, Moza Inc. collects, exports, and uses personal information with adequate notice and consent. For example, when you order products or services, request information, subscribe to marketing or support materials, register yourself, enter contests or participate in surveys, or apply for a job at Moza Inc., we will ask you to provide personal information to complete these transactions. The types of personal information you provide to us on these pages may include contact information such as your name, address, telephone number, and email address; financial information such as your credit card number; and other unique information such as user IDs and passwords, billing and transaction information, product and service preferences, contact preferences, educational and employment background, and job interest data.

If you apply for credit, we will ask you to provide additional sensitive personal information such as salary, Social Security number and banking information. This information will be used by our financial services providers in determining whether to extend you credit.

If you choose to use a tell-a-friend program on our site, we will ask you for your friend’s e-mail address and automatically send your friend a one-time e-mail inviting your friend to visit the site. Moza Inc. uses and stores this information only for the purpose of sending this one-time e-mail and to provide tell-a-friend message blocking, where available.

In addition to the information you provide, Moza Inc. may also collect information during your visit to a Moza Inc. website through our Automatic Data Collection Tools, which include Web beacons, cookies, embedded Web links, and other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to our website such as your browser type and language, access times, and the address of the website from which you arrived at a  Moza Inc. website. They may also collect information about your Internet Protocol (IP) address, clickstream behavior (i.e. the pages you view, the links you click, and other actions you take in connection with Moza Inc. websites) and product information. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers use IP addresses to communicate on the Internet, allowing users to browse and shop. Moza Inc. may also use some of these
Automatic Data Collection Tools in connection with certain emails sent from Moza Inc. and therefore may collect information using these tools when you open the email or click on a link contained in the email.

How we use your information

The information Moza Inc. collects to understand your needs and interests helps Moza Inc. deliver a consistent and personalized experience. For example, Moza Inc. may use your information to:

  • assist you in completing a transaction or order;
  • communicate with you about products and services;
  • provide service and support;
  • update you on new services and benefits;
  • provide personalized promotional offers;
  • select content to be communicated to you;
  • personalize some Moza Inc. websites;
  • allow you to participate in contests and surveys; and
  • contact you for market research regarding Moza Inc. products or services.

The testimonials posted on our Web site are only posted with the expressed permission of the individual or company who provided that testimonial.

Credit card information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a credit decision is not used for any other purpose by our financial services providers or Moza Inc. and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.

Subscription communications

Subscription communications include email newsletters, software updates, etc. that may be expressly requested by you or which you consented to receive. After you request such communications, you may opt out of receiving them by using one of the following methods:

  • Return to the Web page(s) where you originally registered your preferences and follow the opt-out instructions.
  • Write or e-mail our Corporate office. Be sure to provide your name, email and postal address, and specific relevant information about the subscriptions that you no longer wish to receive.

Changes to this statement

If we change our privacy statement, we will post the revised statement here, with an updated revision date. If we make significant changes to our statement, we may also notify you by other means, such as sending an email or posting a notice on our home page.

revision: 01-26-2012